Jakarta Office — Mon–Fri 08:00 – 17:00
Get in Touch
Send a Message
Direct Contact
Address
Jl. Cikini Raya No. 4510330 Jakarta
Indonesia
Phone
+62 21 8573 4916
Email
[email protected]
Opening Hours
Mon — Fri
09:00 – 18:00
09:00 – 18:00
Response Time
Email enquiries are answered within two working days. Batch certificate requests are fulfilled within five working days of the written request. Phone is available during office hours.
Find Us
Common Enquiry Topics
Formula questions
Questions on ingredient quantities, usage timing, or combining formulas are answered by email.
Batch certificates
Request the third-party verification certificate for any batch by providing the batch code from your unit.
Sourcing enquiries
Questions on ingredient origins, supplier documentation, or the supply chain assessment process.
Order enquiries
Questions on current product availability, pricing, or delivery timelines within Indonesia.